Apps Support

Support

Need help with Modo? We’re here to assist you.

If you have any questions, encounter issues, or need assistance with vouchers, transactions, or your account, please reach out to our support team using the contact details below.

Contact Us

Email: info@footprintglobal.sg
WhatsApp: +65 8300 8311

Our support team will respond as soon as possible, typically within 1–2 business days.

What We Can Help With

• Account access and login issues
• Voucher redemption and usage inquiries
• Payment or transaction concerns
• Technical issues within the application
• General questions about Modo services

Before You Contact Us

To help us assist you faster, please include:

• Your registered email address
• A brief description of the issue
• Screenshots (if applicable)

Service Availability

Support is available Monday to Friday, excluding public holidays.

Our Location

ID - Season City Mall, Jl. Prof. Dr. Latumeten No.33, Jembatan Besi, Kecamatan Tambora, Jakarta Barat, 11320

SG - My hope (No 5, Jalan Batu #02-151, Singapore 431005

MY - Regus Setiawalk Mall, Puchong Selangor 47100 Malaysia

Legal Entity Declaration

Footprint Pte. Ltd.
Singapore Registered Company

This application (Modo) is developed and operated under Footprint Pte. Ltd.